Mediation Services in India

“Justice delayed is justice denied.” – William E. Gladstone

In a country where court cases can stretch for years, even decades, this quote rings louder than ever. India’s judicial backlog has crossed 50 million pending cases. In such an environment, mediation services, especially Online Dispute Resolution (ODR), have emerged as a reliable, fast, and stress-free alternative to traditional litigation.

What is Mediation?

Mediation is a voluntary and confidential process where a neutral third party (a mediator) helps two or more parties reach a mutually agreeable solution to their dispute. Unlike court proceedings, mediation is non-adversarial, affordable, and designed to preserve relationships.

At eMediate.in, our Supreme Court-certified mediators specialize in resolving matrimonial, custody, property, and family inheritance disputes — peacefully and with dignity.

The Rise of ODR (Online Dispute Resolution)

ODR uses technology to mediate disputes remotely — through video calls, chat, email, and digital platforms. It eliminates the need for physical presence and makes justice more accessible, especially for people living in Tier 2 and Tier 3 cities.

Why ODR is Gaining Ground in India:

1. Speed – Resolutions are often reached within weeks, not years.

2. Accessibility – Disputes can be resolved from your home, office, or even while travelling.

3. Affordability – No lawyer fees, travel costs, or court procedures.

4. Confidentiality – Unlike court records, mediation stays private.

5. Enforceability – As per the Mediation Act, 2023, mediated settlements can now be made legally binding.

“Access to justice should not be a luxury for the few but a right for all.”

The Mediation Act, 2023: A Game-Changer

India has taken a progressive step by introducing the Mediation Act, 2023, which:

• Recognizes both in-person and online mediation

• Mandates pre-litigation mediation in certain civil and commercial matters

• Makes settlement agreements court-enforceable

• Protects the confidentiality and neutrality of the mediation process

• Introduces the Mediation Council of India for proper regulation

With this Act, India has institutionalized mediation as a legally valid, faster, and more compassionate path to justice.

Who Can Use Mediation & ODR?

Whether you're going through:

• A divorce or separation

• A custody or alimony dispute

• A fight over ancestral property

• A consumer complaint

• Or even a neighbourhood conflict

You can benefit from mediation — especially through ODR platforms like eMediate.in.

Why Choose eMediate.in?

At eMediate.in, we combine the power of technology with human empathy. Led by a Supreme Court-certified mediator, our team offers:

• Free consultations

• Flexible virtual sessions

• Court-enforceable settlement agreements

• Personalized attention in Hindi, English, and regional languages

“Injustice anywhere is a threat to justice everywhere.” – Martin Luther King Jr.

Don’t wait years for a judgment. Find peace through eMediate.in — where resolution is just a click away.

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